COMMUNICATION
Communication is the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
Communication through internet is a great blessing. Not only can people just talk to each other but they can also see each other. Communication made the world smaller and the people closer together.
Basically, there are 3 types of communication:
Written,
Verbal, and
Non-verbal.
Written includes letters, emails, memos, reports and formal documents. Verbal communication includes "chats", presentations and voicemail! Non-verbal communication is using signals to communicate and studying body language.
The Internet provides various ways of communication depending on the need and availability of hardware/software. These include e-mail, phone, instant messaging or IM, short message service or SMS, video conferencing and Web conferencing.
THE TARGET AUDIENCE
Log on to the Internet any day of the week, any time of the day, and find people-thousands of them-pouring their hearts out to perfect strangers. Turning to others about whom we know nothing, to people we can't see, hear, or touch-certainly never intend to meet-for solace, advice, and reliable information about issues closest to our hearts defies conventional predictions of social science. Not everyone can communicate through internet. Peoples who have computer with internet connection can use this service. Day by day number of users of this service is increasing at a high rate. Now, we can even use this online communication using our cell phone. Communication through e-mail is very popular to everyone nowadays. IM , chatting, blog etc. earned popularity among the youths. However, online communication is for all people, religion and culture. The main target of online communication was to bring people all around the world closer together. Therefore, this online communication service is equally important for all those people who have computers with internet connection and knows how to operate it!
SOME EXAMPLE OF ONLINE COMMUNICATION
Blog
Blog is a personal or business online journal or diary shared over the web. Usually it is maintained by an individual, with regular entries of commentary, descriptions of events, or other material such as graphics or video. Publishing of a blog is "blogging". Entries in blog are called posts. Blogs are frequently updated and entries in the blog are arranged in a chronological order.
Many blog provide commentary or news on a particular subject; others function as more personal online diaries. A typical blog combines text, images, and links to other blog, Web pages, and other media related to its topic. The ability for readers to leave comments in an interactive format is an important part of many blog. Most blog are primarily textual, although some focus on art (artblog), photographs (photoblog), sketches (sketchblog), videos (vblog), music (MP3 blog), audio (podcasting), which are part of a wider network of social media. As of December 2007, blog search engine Technorati was tracking more than 112 million blog, this shows how popular a blog is.
There are many different types of blogs, differing not only in the type of content, but also in the way that content is delivered or written:
* Personal Blogs
The personal blog, an ongoing diary or commentary by an individual, is the traditional, most common blog.
* Corporate Blogs
Blogs, either used internally to enhance the communication and culture in a corporation or externally for marketing, branding or public relations purposes are called corporate blogs.
* Question Blogging
It is a type of blog that answers questions. Questions can be submitted in the form of a submittal form, or through email or other means such as telephone or VOIP.
E-mail
Electronic mail, often abbreviated to e-mail, is a store-and-forward method of writing, sending, receiving and saving messages over electronic communication systems. Electronic Mail is where a message is converted to electronic signals and sent from any workstation via a telecom network. The term "e-mail" applies to the Internet e-mail system based on the Simple Mail Transfer Protocol, to network systems based on other protocols and to various mainframe, minicomputer, or internet by a particular systems vendor, or on the same protocols used on public networks.
E-mail messages are usually encoded in ASCII text. However, send non-text files can also be sent, such as graphic images and sound files, as attachments sent in binary streams. E-mail was one of the first uses of the Internet and is still the most popular use.
E-mail can be distributed to lists of people as well as to individuals.
E-mail can now also be used on our mobile phones using GPRS, WAP or SMS.
An email system usually allows to:
* see a list of messages in our mailbox, showing the sender’s name, email address, the
subject of the message, and the date and time it was sent.
* select individual message to view.
* compose messages with a subject heading and textual content, and sent them to any
other e-mail address.
* send same message at the same time to different e-mail address.
* add attachment to mail and save attachment from mails.
Mail client and Mail server
An email client is a program run by a user to send and receive email. It retrieves all email for its user from the mail server to which it is connected. It sends all mail from its user to the same mail server, for the distribution to other users of email on other servers. The server therefore manages the communication of mail between internet domains ( such as hotmail.com and yahoo.com).
Advantages
# speed.
# reliability.
# convenience.
# weightless, no paper needed.
# Does not depend on the simultaneous availability of both parties ( sender and receiver )
because messages can be stored or forwarded and retrieved from any workstation.
Disadvantages
# set-up cost can be high
# still not generally available
# risks of data security
# computer can be virus effected through email
IM- INSTANT MESSAGING
"IM" – short for “instant messaging” – is a type of real time communication service. It is somewhat like email, but much more like a chat room. Both parties are online at the same time, and they "talk" to each other by typing text and sending small pictures in instantaneous time.IM is based on special small programs that two separate people install, and those programs connect to beam typed messages to each other. This special software allows peoples to "talk" online with thier friends in other rooms, other cities, and even other countries. The software uses the same cables and network as any web page or email connection.
There are varying levels of IM sophistication. Some IM products are bare-bones (example: Google Talk). User can simply send text messages only. Other IM systems offer advanced options that let them do more than send text messages. It is possible to share photos, send and receive computer files, carry out web searches, listen to the Internet radio stations, play online games, share live video (requires webcam), or even place free PC-to-PC calls worldwide if you have the speaker-and-microphone hardware.
History
The first IM’s were developed in the 1970s and allowed users to send text-based messages to computers linked on the same computer network, typically within the same building. Today, users can enjoy sending text-based IM’s, video and audio feeds and play video games online with their friends and family.
How Does IM Work? Once a user signs in to their IM client, the application sends and receives information from its dedicated server to display the availability of IM contacts for both that user and friends on their contact list. Using an individual users’ IP address and port number, clients then connect users directly once an IM is sent.
Merits
Multiple people may participate in the discussion. This allows on-line meetings to be held by people who may not be in the same country/office or room. When participants leave the discussion, they can receive an email containing a full transcript so that they know what decisions were made.
Some organizations do legitimately use this social tool to communicate, like receptionists talking to their bosses on-screen while simultaneously speaking on the phone. Factory workers who wear ear protectors can see on their screen when their supervisor needs them on the other side of the factory floor.
For teenagers, IM is a way to break boredom in the school computer lab...provided, of course, that the teacher doesn't shut down the IM connections in the room.
Demerits
It steals a lots of time
Teenagers gets effected and waste a lots of their valuable time
Many companies do forbid employees from using IM because it can be such a distraction to employees. Thousands of people every day steal time away from work to chat with their friends and co-workers on their screens.
Chat
Online chat is a way of communicating by sending text messages to people in the same chat-room in real-time. On the Internet, chatting is talking to other people who are using the Internet at the same time you are. Usually, this "talking" is the exchange of typed-in messages requiring one site as the repository for the messages (or "chat site") and a group of users who take part from anywhere on the Internet. In some cases, a private chat can be arranged between two parties who meet initially in a group chat. Chats can be ongoing or scheduled for a particular time and duration. Most chats are focused on a particular topic of interest and some involve guest experts or famous people who "talk" to anyone joining the chat. (Transcripts of a chat can be archived for later reference.) Some chat rooms such as Yahoo! use both text and voice simultaneously. There are also graphical user interface (GUI) text-based chat rooms which allow users to select an identifying icon and modify the look of their chat environment. Some visual chat rooms also incorporate audio and video communications, so that users may actually see and hear each other.
Videoconference
Videoconferencing is a conference between two or more participants at different sites by using computer networks to transmit audio and video data. For example, a point-to-point (two-person) video conferencing system works much like a video telephone. Each participant has a video camera, microphone, and speakers mounted on his or her computer. As the two participants speak to one another, their voices are carried over the network and delivered to the other's speakers, and whatever images appear in front of the video camera appear in a window on the other participant's monitor. Multipoint videoconferencing allows three or more participants to sit in a virtual conference room and communicate as if they were sitting right next to each other.
ADVANTAGES OF THE SERVICE
computerized electric telecommunications have created a global village in terms of the immediacy within which people across the world can share conversations, televised pictures, and interactive software on VDU’s, maps, graphics, and circuits. The process of making decisions has also increased in speed due to the instant access information’s.
Due to the electronic technology, jobs, working locations and cultures are likely to change. The term ‘telecommuting’ is already being used for people who work from home, who are linked to the office by modem and computer terminal, can access world wide communication links without even having to move from their desk.
Some advantages of online communication is listed below:
Gone are the days when people had to wait weeks or even months to receive postal mail! With the communication through internet, an email can be sent and reach its destination instantaneously! E-mails have made the world a smaller place, allowing people separated by great distances to correspond.
Instant Messaging, Chat Rooms – Services such as AIM, Yahoo Messenger, MSN Messenger, and Skype allow people to send messages instantaneously, much like a phone conversation, but using written messages.
There are also “virtual rooms” on the internet facilitated by services developed for this reason. These “rooms” allow many users to chat using written messages.
People can communicate with each other from anywhere in the world.
People can communicate while they are in a journey.
Busy business persons can do official work in their home and at the same time give valuable time to his/her family.
Businessmen can communicate with their clients or their employees sitting in his/her bedroom.
Data is transmitted at electronic speeds, rather than by mail and other relatively slow methods.
Data can be collected, and information disseminated, very quickly.
Operating cost is reduced. Data communication can replace mail and courier services and can often eliminate the need for meetings and conferences. A company with data communication has the choice of processing the data centrally.
People can communicate from his/her home, no necessary of physical appearance.
feedback exchange (Computerized telecommunications allow for a virtually simultaneous exchange of information and responses).
Communication is the exchange of thoughts, messages, or information, as by speech, signals, writing, or behavior.
Communication through internet is a great blessing. Not only can people just talk to each other but they can also see each other. Communication made the world smaller and the people closer together.
Basically, there are 3 types of communication:
Written,
Verbal, and
Non-verbal.
Written includes letters, emails, memos, reports and formal documents. Verbal communication includes "chats", presentations and voicemail! Non-verbal communication is using signals to communicate and studying body language.
The Internet provides various ways of communication depending on the need and availability of hardware/software. These include e-mail, phone, instant messaging or IM, short message service or SMS, video conferencing and Web conferencing.
THE TARGET AUDIENCE
Log on to the Internet any day of the week, any time of the day, and find people-thousands of them-pouring their hearts out to perfect strangers. Turning to others about whom we know nothing, to people we can't see, hear, or touch-certainly never intend to meet-for solace, advice, and reliable information about issues closest to our hearts defies conventional predictions of social science. Not everyone can communicate through internet. Peoples who have computer with internet connection can use this service. Day by day number of users of this service is increasing at a high rate. Now, we can even use this online communication using our cell phone. Communication through e-mail is very popular to everyone nowadays. IM , chatting, blog etc. earned popularity among the youths. However, online communication is for all people, religion and culture. The main target of online communication was to bring people all around the world closer together. Therefore, this online communication service is equally important for all those people who have computers with internet connection and knows how to operate it!
SOME EXAMPLE OF ONLINE COMMUNICATION
Blog
Blog is a personal or business online journal or diary shared over the web. Usually it is maintained by an individual, with regular entries of commentary, descriptions of events, or other material such as graphics or video. Publishing of a blog is "blogging". Entries in blog are called posts. Blogs are frequently updated and entries in the blog are arranged in a chronological order.
Many blog provide commentary or news on a particular subject; others function as more personal online diaries. A typical blog combines text, images, and links to other blog, Web pages, and other media related to its topic. The ability for readers to leave comments in an interactive format is an important part of many blog. Most blog are primarily textual, although some focus on art (artblog), photographs (photoblog), sketches (sketchblog), videos (vblog), music (MP3 blog), audio (podcasting), which are part of a wider network of social media. As of December 2007, blog search engine Technorati was tracking more than 112 million blog, this shows how popular a blog is.
There are many different types of blogs, differing not only in the type of content, but also in the way that content is delivered or written:
* Personal Blogs
The personal blog, an ongoing diary or commentary by an individual, is the traditional, most common blog.
* Corporate Blogs
Blogs, either used internally to enhance the communication and culture in a corporation or externally for marketing, branding or public relations purposes are called corporate blogs.
* Question Blogging
It is a type of blog that answers questions. Questions can be submitted in the form of a submittal form, or through email or other means such as telephone or VOIP.
Electronic mail, often abbreviated to e-mail, is a store-and-forward method of writing, sending, receiving and saving messages over electronic communication systems. Electronic Mail is where a message is converted to electronic signals and sent from any workstation via a telecom network. The term "e-mail" applies to the Internet e-mail system based on the Simple Mail Transfer Protocol, to network systems based on other protocols and to various mainframe, minicomputer, or internet by a particular systems vendor, or on the same protocols used on public networks.
E-mail messages are usually encoded in ASCII text. However, send non-text files can also be sent, such as graphic images and sound files, as attachments sent in binary streams. E-mail was one of the first uses of the Internet and is still the most popular use.
E-mail can be distributed to lists of people as well as to individuals.
E-mail can now also be used on our mobile phones using GPRS, WAP or SMS.
An email system usually allows to:
* see a list of messages in our mailbox, showing the sender’s name, email address, the
subject of the message, and the date and time it was sent.
* select individual message to view.
* compose messages with a subject heading and textual content, and sent them to any
other e-mail address.
* send same message at the same time to different e-mail address.
* add attachment to mail and save attachment from mails.
Mail client and Mail server
An email client is a program run by a user to send and receive email. It retrieves all email for its user from the mail server to which it is connected. It sends all mail from its user to the same mail server, for the distribution to other users of email on other servers. The server therefore manages the communication of mail between internet domains ( such as hotmail.com and yahoo.com).
Advantages
# speed.
# reliability.
# convenience.
# weightless, no paper needed.
# Does not depend on the simultaneous availability of both parties ( sender and receiver )
because messages can be stored or forwarded and retrieved from any workstation.
Disadvantages
# set-up cost can be high
# still not generally available
# risks of data security
# computer can be virus effected through email
IM- INSTANT MESSAGING
"IM" – short for “instant messaging” – is a type of real time communication service. It is somewhat like email, but much more like a chat room. Both parties are online at the same time, and they "talk" to each other by typing text and sending small pictures in instantaneous time.IM is based on special small programs that two separate people install, and those programs connect to beam typed messages to each other. This special software allows peoples to "talk" online with thier friends in other rooms, other cities, and even other countries. The software uses the same cables and network as any web page or email connection.
There are varying levels of IM sophistication. Some IM products are bare-bones (example: Google Talk). User can simply send text messages only. Other IM systems offer advanced options that let them do more than send text messages. It is possible to share photos, send and receive computer files, carry out web searches, listen to the Internet radio stations, play online games, share live video (requires webcam), or even place free PC-to-PC calls worldwide if you have the speaker-and-microphone hardware.
History
The first IM’s were developed in the 1970s and allowed users to send text-based messages to computers linked on the same computer network, typically within the same building. Today, users can enjoy sending text-based IM’s, video and audio feeds and play video games online with their friends and family.
How Does IM Work? Once a user signs in to their IM client, the application sends and receives information from its dedicated server to display the availability of IM contacts for both that user and friends on their contact list. Using an individual users’ IP address and port number, clients then connect users directly once an IM is sent.
Merits
Multiple people may participate in the discussion. This allows on-line meetings to be held by people who may not be in the same country/office or room. When participants leave the discussion, they can receive an email containing a full transcript so that they know what decisions were made.
Some organizations do legitimately use this social tool to communicate, like receptionists talking to their bosses on-screen while simultaneously speaking on the phone. Factory workers who wear ear protectors can see on their screen when their supervisor needs them on the other side of the factory floor.
For teenagers, IM is a way to break boredom in the school computer lab...provided, of course, that the teacher doesn't shut down the IM connections in the room.
Demerits
It steals a lots of time
Teenagers gets effected and waste a lots of their valuable time
Many companies do forbid employees from using IM because it can be such a distraction to employees. Thousands of people every day steal time away from work to chat with their friends and co-workers on their screens.
Chat
Online chat is a way of communicating by sending text messages to people in the same chat-room in real-time. On the Internet, chatting is talking to other people who are using the Internet at the same time you are. Usually, this "talking" is the exchange of typed-in messages requiring one site as the repository for the messages (or "chat site") and a group of users who take part from anywhere on the Internet. In some cases, a private chat can be arranged between two parties who meet initially in a group chat. Chats can be ongoing or scheduled for a particular time and duration. Most chats are focused on a particular topic of interest and some involve guest experts or famous people who "talk" to anyone joining the chat. (Transcripts of a chat can be archived for later reference.) Some chat rooms such as Yahoo! use both text and voice simultaneously. There are also graphical user interface (GUI) text-based chat rooms which allow users to select an identifying icon and modify the look of their chat environment. Some visual chat rooms also incorporate audio and video communications, so that users may actually see and hear each other.
Videoconference
Videoconferencing is a conference between two or more participants at different sites by using computer networks to transmit audio and video data. For example, a point-to-point (two-person) video conferencing system works much like a video telephone. Each participant has a video camera, microphone, and speakers mounted on his or her computer. As the two participants speak to one another, their voices are carried over the network and delivered to the other's speakers, and whatever images appear in front of the video camera appear in a window on the other participant's monitor. Multipoint videoconferencing allows three or more participants to sit in a virtual conference room and communicate as if they were sitting right next to each other.
ADVANTAGES OF THE SERVICE
computerized electric telecommunications have created a global village in terms of the immediacy within which people across the world can share conversations, televised pictures, and interactive software on VDU’s, maps, graphics, and circuits. The process of making decisions has also increased in speed due to the instant access information’s.
Due to the electronic technology, jobs, working locations and cultures are likely to change. The term ‘telecommuting’ is already being used for people who work from home, who are linked to the office by modem and computer terminal, can access world wide communication links without even having to move from their desk.
Some advantages of online communication is listed below:
Gone are the days when people had to wait weeks or even months to receive postal mail! With the communication through internet, an email can be sent and reach its destination instantaneously! E-mails have made the world a smaller place, allowing people separated by great distances to correspond.
Instant Messaging, Chat Rooms – Services such as AIM, Yahoo Messenger, MSN Messenger, and Skype allow people to send messages instantaneously, much like a phone conversation, but using written messages.
There are also “virtual rooms” on the internet facilitated by services developed for this reason. These “rooms” allow many users to chat using written messages.
People can communicate with each other from anywhere in the world.
People can communicate while they are in a journey.
Busy business persons can do official work in their home and at the same time give valuable time to his/her family.
Businessmen can communicate with their clients or their employees sitting in his/her bedroom.
Data is transmitted at electronic speeds, rather than by mail and other relatively slow methods.
Data can be collected, and information disseminated, very quickly.
Operating cost is reduced. Data communication can replace mail and courier services and can often eliminate the need for meetings and conferences. A company with data communication has the choice of processing the data centrally.
People can communicate from his/her home, no necessary of physical appearance.
feedback exchange (Computerized telecommunications allow for a virtually simultaneous exchange of information and responses).
DISADVANTAGES OF THE SERVICE
The amount of face to face oral communication, across the office desk or around tables will also decrease because of computer based videos, telephone or computer screen hook ups. Many types of fraud exist, and email is an inexpensive and popular method for distributing fraudulent messages to potential victims. Most fraud is carried out by people obtaining access to account numbers and passwords. Some of the most common fraudulent messages are non-monetary hoaxes or non-monetary chain mail.
Few disadvantages of communication is listed below:
· Introduction of IM, chatting etc. affected the teenagers and they now wastes a lots of their valuable time.
· Employees of some company uses the internet facilities provided by the company for their personal use at the office time like chatting with his/her relatives , friends etc .
· This service is not widely spread through, so not everyone can use this service.
· There is the risk of data security.
· Virus can attack and can seriously damage mobile phone, computer or even all the computer that are connected to this effected computer in a network.
· Cyber crime. Cyber crime contains all criminal offences which are committed with the aid of communication devices in a network.
· Set up cost for using this service is very high. So not everyone can afford to get the benefit of this service.
· Problems occurs due to instant delivery (The almost instant delivery of LAN / WAN email messages etc can cause upsets if messages are composed in anger and then irretrievable after being sent).
FITNESS FOR PURPOSE
Gone are the days when people had to wait weeks or even months to receive postal mail! With the internet, an email can be sent and reach its destination instantaneously! Present communication system have made the world a smaller place, allowing people separated by great distances to correspond, it brought the people more close together.
Today, in the field of digital communication, there is a digital transmission, digital switching and signaling that is taking place. The progress of the digital techniques mainly contributed by computer’s development and the progress of digital transmission systems based on it have merged computer and communication. It has made possible the realization of the three basic functions: i.e., the transmission, memory, and processing in a simple form. And also to realize further advanced and more complicated systems. This progress has given us many useful means to better our social life and welfare.
Online or digital communication system has made our life easier and brought us closer together. In that sense it is fit and successful according to this service’s purpose or goal. But still some lackings are there like data security, cyber crime, virus attacks etc. They need to improve or fix those lacks. If they are able to do that then they would be 100% fit for their purpose.
HOW THE SERVICE CAN BE IMPROVED?
Some list are given in what are the sector improvements are needed:
· Data should be made much more secured.
· This service should be extended to the poor countries, digital divide would be no longer there.
· Speed needs to be increased.
· Strong law should there to stop cyber crime.
· People’s should be aware of spamming and virus attacks.
NON-ICT SOLUTION
· Sending letter through postal method.
· Communicate between them by physical appearance.
· Use some person as a agent to send their messages.
· Some companies are there who works to send messages, money etc. from one person to another.
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